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City to Send Reminder Calls About March 16th Vacant Unit Tax Declaration Deadline

Ottawa – The City will be phoning those remaining residential property owners who have not yet completed their Vacant Unit Tax (VUT) declarations, to remind them about the March 16 deadline. If a declaration is not filed – even if it is a principal residence – it will be deemed vacant and the VUT will be applied.


The reminder phone calls will be a recorded message that will also outline the available options to complete their declaration:

  • Visit ottawa.ca/vut, click Submit Declaration, and input the roll number and access code found on your VUT information notice or last year’s property tax bill.

  • Call Revenue Services at 613-580-2444 and select option 3 to complete a declaration over the phone or to book an in-person appointment at the Mary Pitt Centre at 100 Constellation Drive.

  • Call 613-580-2400 to contact the City using Canada Video Relay Service. The service uses the internet and mobile phone technology to connect the caller with real-time sign language interpretation.

It’s important to note the City of Ottawa call will not request for any of your personal information on this reminder call, but it will give you the City of Ottawa’s Revenue Services call line to follow up.


Residents registered with MyServiceOttawa can go directly to the declaration from their property tax account.


All declarations will be eligible for an audit, and false claims could result in a fine of up to $10,000.


Learn more about the Vacant Unit Tax at ottawa.ca/vut. Information summary is also available on the website in Arabic, Somali, Simplified Chinese, and Spanish.

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